by Thais Cuffy | Jan 6, 2014 | News, Webinars
The only way for salespeople to improve is to be able to handle direct, honest feedback on sales performance, and as a manager, there is an art to delivering feedback so it is HEARD. On Thursday, January 23, 2014, video mystery shopping and sales training expert...
by Thais Cuffy | Dec 9, 2013 | CRM Software, New Home Sales
Today’s guest blogger is video mystery shopping expert, sales trainer and author, Melinda Brody. This post originally appeared on Melinda’s Blog. In Chapter 2 of my new book, They Said What??!! Behind the Scenes of 25,000 Undercover Video Mystery Shops, I...